1. Invosy.com/ee services are provided by Invosy Estonia OÜ (business name: 16340821, IP address: [www.invosy.com/ee](http://www.invosy.com/ee)). In these terms, “Invosy”, “we”, or “us” refers to Invosy Estonia OÜ or any trade name registered by Invosy Estonia OÜ. The service user is a contractor who works for the client and independently agrees on the terms of work tasks and pricing.
2. Invosy does not market or sell the work of service users. Any measures for sales promotion and marketing must be separately agreed upon between Invosy and the service user.
3. Using the service requires creating a user account on invosy.com/ee. Creating an account is free and does not obligate the user in any way. Invosy notifies the user about the account activation separately via email: “Thank you for registering. You can now log in to the service.”
4. Invosy is not responsible in any way for the responsibilities or obligations of its users in their work. In this context, responsibilities and obligations include errors, delays, or deficiencies that occur during or after the user’s work. The service user must independently agree with the client on how the work is carried out. If the service user refuses, is unable, or otherwise fails to correct a mistake they caused, Invosy has the right to correct the faulty work and charge the costs to the service user. The service user must ensure that the main parties and third parties are fully aware of our positions and the allocation of responsibilities between the parties.
5. The service user is insured with the legally required insurance. Invosy has liability insurance up to €1,000,000, which, according to the terms of the insurance and within its limits, compensates the principal or third parties and tangible property for damage caused during work. The service user is responsible for paying the deductible portion of the insurance compensation. The insurance does not cover damage caused by unprofessional work. If the sector in which the service user operates is subject to regulatory supervision, a sufficient and correct certificate and documentation of the service user’s professional qualifications must be provided to Invosy.
6. Invosy ensures the privacy of service users in accordance with the “Tietosuojalain (2018/1050)” and the “Sähköisen viestinnän tietosuojalain (516/2004)”. The service user does not have the right, on behalf of Invosy, to issue invoices, credits, installment payments, or subcontracting agreements. Service user agreements must be concluded with the understanding that Invosy acts as an administrative company and the service user is responsible for their contractual obligations. The administrative company’s business name must not be used for non-VAT-liable purchases within or outside the EU.
7. The service fee indicated on the website is charged on paid payments. The service fee is progressive and depends on the total turnover of the service user. The service fee is a percentage and is calculated based on the VAT-free amount of the invoice. There is no separate minimum amount for the service fee. VAT is added to the service fee.
The instant payment service fee is 3.5% (+ 24% VAT), which must be paid in addition to the regular service fee. Instant payment is invoice-specific, and you must select a separate instant payment option on your billing form. The speed of payment depends on invoice verification. The instant payment user receives the salary in their bank account on the same day the invoice is approved by the employer. Additionally, the invoice must be undisputed, and the invoice principal amount must not include any credit indicators. The correctness of the instant payment is confirmed directly with the employer if the user has not provided written confirmation of the invoice. An instant payment user can have open invoices totaling up to €4,000 at a time. As a factoring condition, the work ordered by the client must be completed.
8. The service user must provide Invosy with a tax card for salary payment. The tax card must be submitted before the first payment. Signing a contract with the client is possible before submitting the tax card. If the tax card is not provided before the first salary, we will apply a 60% tax withholding.
9. Invosy pays the service user once the employer’s payment has been received in Invosy’s bank account or as agreed in a separate contract. Salary is paid when all required information (receipts, travel expenses, details, fee allocation, etc.) has been properly submitted to us.
The service user’s salary is calculated based on the VAT-free invoice amount. From the VAT-free amount, the service fee, accident insurance, mandatory employer costs, and the service user’s personal deductions are subtracted. Salaries and expenses paid according to instructions are agreed upon, including one-time payments such as holiday compensations.
In addition to the salary payment, the user is also provided with an electronic payslip. The user has the right to request a work and salary certificate. Additionally, the service user does not need to make separate declarations or separate payments to other parties.
10. The service user is obliged to follow safety requirements. Work-related tax exemptions and daily allowances are reimbursed based on the relevant income. Expenses may be reimbursed for the use of their own car and work-related material costs (excluding travel between home and work).
The service user cannot deduct the purchase of fixed assets through Invosy; otherwise, the accounting ownership will be transferred to us. The above-mentioned purchases must be deducted during the service user’s personal taxation. The service user is also responsible for ensuring that the reported tax-free expenses and other costs are correct and no older than two months (expense receipts must be submitted in original form at the latest by the time of payment). Invosy reserves the right not to accept expense claims.
11. The service user is obliged to agree with the client on the work and pricing. Invosy recommends concluding a written work agreement that specifies at least the minimum content of the work. The user must determine the total cost of their work so that the gross salary is not lower than that of an employment contract applicable in the industry. The remuneration must not be lower than the industry’s minimum wage regulations, including the payment of tax-free compensations. Invosy reserves the right not to make payment if there is suspicion of a violation of the above rules.
12. Additionally:
The service user must comply with the laws and regulations in force in Estonia.
The service user must comply with occupational safety regulations and is obliged to familiarize themselves with the upcoming work and the associated safety measures before starting work. The service user must ensure that they have the correct and up-to-date protective equipment required for the work. The service user is also responsible for the proper use of this equipment.
Under regulatory supervision, the service user must provide evidence of their qualifications with the appropriate documents. If the work requires separate licenses, the service user is responsible for having the correct and up-to-date rights. Work permits subject to authorization must be coordinated with Invosy in advance. If these conditions are violated, the service user is not entitled to compensation through Invosy’s current liability insurance.
The service user is personally responsible for the accuracy of all information they provide. This applies, among other things, to information submitted in the billing form and the declaration of tax-free and other expenses. Invosy does not guarantee the work performed by the contractor and is not liable for damages arising from the “Product Liability Act (649/1990)”. From both a taxation and accounting perspective, the micro-entrepreneur is identified as an employee of Invosy Estonia OÜ. In other aspects, such as labor law, the legal status of the worker may differ. In terms of employment benefits, a micro-entrepreneur may be classified as an entrepreneur.